3C-Alert
was initially a hosted E-Mail to SMS Relay. The
SMS part of the service accepts e-mails and transforms them into
SMS text messages, for onward delivery to one or more mobile phones (and
fixed telephone lines).
It can also accept inbound SMS Text messages (originating incoming
and response messages), transform and deliver them as e-mails.
Over the last few years, the 3C-Alert communications service has been
extended and now has five standard operational interfaces (and many more
functional enhancements).
These interfaces are:
Send/receive SMS Text Messages Manually from Any E-mail System;
Send SMS Text Messages Automatically via 3Cubed Interfaces from Existing Customer and/or Third-party Supplier Systems;
Send any mix of SMS. E-mail, Fax and/or Postal Communications Automatically using the 3C-Alert Sub-system (3C-Manager);
Send/receive SMS. E-mail and/or Fax via the 3Cubed Webmail interface (3C-WebMail);.
The
3C-Alert service consists of both manual SMS/MMS and automated
software, 3C-Manager. 3C-Manager dynamically delivers any mix of SMS,
E-mail, Fax and Post according to conditional rules that you can set for
each process (Job).
The 3C-Manager software runs on a PC or
server, and the only information that ever leaves your organisation is
the data you want to include in the communication(s) at the point of
delivery.
3C-Manager layers on top of the existing manual E-mail to SMS
facilities and the manual facilities are retained for SMS messages that
cannot be automated. 3C-Manager has been in use in Probation , Police
and Councils, for several years.
3C-Manager can process information extracted from any external
system that can generate an output file, alternatively 3C-Manager can
talk directly to systems that permit and have available an API
We
also provide a web based email solution, 3C-WebMail primarily aimed at
out of hours use or as part of a disaster/contingency plan.
However it can also be used whenever access to corporate email is
not available.
Our web mail service is accessed via any browser, including smart
phones (e.g. Android/iPhone), tablets (e.g. iPad) and any mainstream
PC/Laptop browser (Internet Explorer/Chrome/Safari/Firefox/Camino/Opera,
etc).
Once registered you will be allocated a specific URL based upon
http://yourorganisation.3calert.net. This service is provided as a
secure alternative to other web mail services such as Hotmail.
Please note: We discourage the use of Hotmail type access to our
3C-Alert service, as Hotmail and other generally available web mail
services are occasionally compromised which can result in
inappropriate or unauthorised use by the designated web mail account.
3C-WebMail provides two layers of security - firstly
username/password access to the mail client and then the email address
is authenticated again at the 3C-Alert SMS relay server. Access can be
set for any combination of individual staff, teams, offices,
organisations or any other combination determined by our customers.
This has attracted wide-scale interest and 3C-WebMail is now
included as a further option within the 3C-Alert Communications service.